Collection of Personal Information

Modest Closet may collect personal information that is reasonably necessary for the operation of our business and the provision of our services. This information may include an individual’s full name, email address, billing and delivery addresses, contact telephone number, and details relating to orders and transactions conducted through our website.

In addition, certain technical information may be collected automatically when you access our website, including internet protocol (IP) address, browser type, device information, and website usage data, for the purposes of system administration, security, and performance analysis.

 

Use of Personal Information

Personal information collected by Modest Closet may be used for the following purposes:

• Processing, managing, and fulfilling customer orders
• Communicating with customers regarding purchases or enquiries
• Providing customer support and after-sales service
• Improving our website, products, and services
• Administering marketing communications where consent has been provided
• Complying with legal and regulatory obligations

3. Payment Information

All payments made through our website are processed via secure third-party payment service providers. Modest Closet does not collect, store, or retain full credit or debit card details. Any payment information provided at checkout is handled directly by the relevant payment processor in accordance with their security standards.

4. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, including but not limited to:

• Payment processing providers
• Shipping and logistics partners
• Website hosting and e-commerce platform providers

Personal information will not be sold, rented, or disclosed to unrelated third parties except where required by law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance functionality, monitor website usage, and improve user experience. Cookies do not identify individuals personally. You may disable cookies through your browser settings; however, this may affect certain website features.

6. Storage and Security of Information

We take reasonable steps to safeguard personal information against loss, misuse, unauthorised access, or disclosure. While we implement appropriate technical and organisational measures, no method of data transmission or storage can be guaranteed as completely secure.

7. Access, Correction, and Deletion

You may request access to the personal information we hold about you, or request correction or deletion of that information, by contacting us. Requests will be assessed and responded to within a reasonable timeframe.

8. Marketing Communications

Where you have consented to receive marketing communications, you may withdraw that consent at any time by using the unsubscribe function provided in our emails or by contacting us directly.

9. Third-Party Websites

Our website may contain links to external websites operated by third parties. Modest Closet is not responsible for the privacy practices or content of such websites and encourages users to review the privacy policies of those third parties.

10. Amendments to This Policy

Modest Closet reserves the right to amend this Privacy Policy at any time. Any changes will be effective immediately upon publication on this website.

11. Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us via the details provided on our website.